Computer & Browser

Help with Google Chrome and Windows file basics: downloads that fail or vanish, files that open in the wrong app, and browser settings that have changed without you asking. Steps follow Google's and Microsoft's official help.

• A download fails, stalls, or disappears in ChromeA file you tried to download in Chrome on your computer failed, got stuck, or seemed to vanish after finishing. Chrome's own Downloads page records what actually happened to it.›
• A file opens in the wrong app, or won't open at allWindows opens each type of file with one chosen app. If that choice is wrong, every file of that type opens in the wrong place — and the choice can be changed for one file or for the whole file type.›
• Chrome settings are messed upYour homepage, search engine or startup pages changed without you choosing it — often because an app or extension changed them. Chrome has a built-in reset that restores these settings while keeping your bookmarks, history and passwords.›